Shipping Policy

Overview

We know that when nature calls, you don't want to wait. We are committed to making your shopping experience as simple, transparent, and fast as possible. This Shipping Policy explains how your orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined below.

We offer free worldwide shipping on every single order. No minimums, no gimmicks. We also cover all applicable duties and taxes so that you don't have to worry about any hidden fees or surprise charges at your door. All prices and transactions on our site are processed in USD. We believe that getting your fresh essentials should be completely stress-free.

Order Processing

We move fast. Orders are typically processed and dispatched within 1–3 days. Processing time means the time it takes for us to receive your order, verify your info, grab your items, and pack them up for the journey. This does not include weekends or holidays. During peak seasons, like holiday shopping events or major promotional periods, processing times might take a little longer.

Once your order is dispatched, you will receive a confirmation email with tracking information, if available. It is crucial that you provide an accurate and active email address at checkout so we can keep you updated on your order's status. Please double-check your shipping address. We cannot be responsible for delays, losses, or additional costs caused by incorrect or incomplete addresses. If you notice a mistake in your address, contact us immediately through our Contact page.

Shipping Timeline

After dispatch, delivery is estimated to take 6–12 days. We want to be upfront: this is an estimate, not a guarantee. Actual delivery times can vary depending on a ton of factors, including your exact location, customs procedures, carrier delays, extreme weather, and other factors beyond our control. If you are located in a remote area or if the postal service is experiencing unusual disruptions, it might take a bit longer.

If your order hasn't arrived within the estimated window, check the tracking info first. Sometimes packages stall in transit but are still moving. If the tracking shows zero movement for several days, or if the estimated window has passed, contact us through the Contact page. We will jump on it and work with the carrier to figure out what's going on.

Free Worldwide Shipping & Duties

We are proud to offer free worldwide shipping. There are no shipping fees added at checkout. The price you see is the price you pay. We also cover all applicable duties and taxes. This means you will never be asked to pay extra fees upon delivery. You don't need to worry about customs clearance fees or import taxes.

If a carrier or customs official ever asks you for money, please refuse the delivery if possible and contact us immediately so we can sort it out. We want you to get your stuff without the hassle. If you have any questions about shipping, hit us up through the Contact page.